Updating housing fees is now a breeze in Dubai
Posted on: Wed 22-Feb-2012
Dubai Tenants who have been paying higher housing fees than necessary, can now have this amended instantly.

They can also get back the difference from the overcharged housing fees for up to the last six months.

With a new system in place and dozens of staff dedicated at two separate centres — Al Manara and Al Twar — for the housing fee section, the hassles of running around to update housing details seem to be a distant memory.

“We have set up this new mechanism in partnership with Dubai Electricity and Water Authority (Dewa), wherein we can access Dewa’s system directly and update the information provided by the customer at the very moment when the customer is sitting in front of us,” Abdullah Hashim Abdul Gafour, Head of Housing Fee section at the municipality, told Gulf News.

Article continues below

In the previous system, customers had to visit Dewa offices with the documents supporting change of rent and submit them there. Dewa would then forward the documents to the municipality, where it was processed and sent back to Dewa, and then uploaded in the system.

“The previous system was time-consuming and created a lot of problems for us as well as the customers. There was plenty of backlog and complaints from customers and there were errors as well. So we requested Dewa to create a mechanism so that we can access their system directly and upload the data,” added Abdul Gafour, shedding a light on the problems that led to the creation of a new system.

Until last year, the municipality enclosure at Dewa’s main office, specially carved out to receive housing fee applications. could be seen crowded with customers waiting to get amendments made. But the new system has cleared the mess up.

Up to six months
According to Abdul Gafour, the new system has been under trial since August last year and is now fully operational.

“There are no pending applications now as the update is done on the spot. Only those who haven’t come to us and updated the rent details will continue to receive the same housing fees,” insisted Abdul Gafour.

The system is helpful for those who are paying a lower rent than the Real Estate Regulatory Authority (Rera) index suggests for the property or those who have negotiated lower rents with their landlords than they were paying previously. If the tenant doesn’t approach the municipality and update his/her details the system continues to calculate the housing fee according to the existing data.

He also said that in cases where tenants have paid higher housing fees than their rents suggest, they can claim the difference for up to six months at the time they apply for amendments. The difference will be credited to their next Dewa bill.

As for those who are still not receiving their housing fees with the Dewa bill, the door is still open to register online at the municipality website. Abdul Gafour warns that this may not remain so for long.

“We are still giving time for those existing tenants who have been negligent in registering and paying housing fees, but time is running out for them as we will soon issue notices and close the door on them,” he warned.

The municipality has been charging housing fees through Dewa bills since January 1. The fee for expatriate tenants is five per cent of the annual rent of their housing unit, which is then divided into 12 instalments and added to the monthly Dewa bill. While the housing fees for property owners (freehold properties) is five per cent of their property value according to the Rera index.



Welcome to First Gate Business Service

Abscond Reporting | Adding Partner & Removing Partner in LLC Lic | Additional Booklet | Address Change | Affidavit for Child's Passport | Affidavit for Maid Visa-Indian Consulate | Agreements | Annual Leave | Attestation | Ban-1Year | Bank Guarantee Refund | Birth in Dubai | Business Set-Up in Dubai | Branch of a Foreign Company | Cancellation | Certificate Attestation | Change of Address | Change of Name | Change of Spouse Name | Changing Employment & Family Visa without Exit | Cheque Bounce | Children sponsored by mother | Civil Company | Company law | Consulate Procedures for Maid Visa | Consulate Works-Ind | Contracting Lic-Renew | Credit Card Debt | Damaged Passport | Date of Birth Correction Death Cert. Attestation | Death Cases | Death Compensation | DED Fees | DED Services | Dependent sponsorship | Designations | Detach Child from Mother's Passport | DNRD Locations | DOHMS Fees | Driving License | Driving License AttestationECNR | Education Visa | Educational Institution | E-Gate | Ejari-Tenancy Contract Registration | Embassies & Consulates | Emergency Leave |Emirates ID | Emirates ID Lost | Employment ban | Employment Contract-Ind.Consulate | Employment Visa | Employment Visa during Ban | Employment Visa Renew | Employment Visa Stamping-new | Employment rules |E-Signature Card | FAQs-Visa | Family Visa Abu Dhabi | Family Visa-Ajman | Family Visa Cancellation | Family Visa-Dubai | Family Visa hold | Family Visa Renew | Family Visa Sharjah | Family Visa Stamping-After Entry | Fines | Freehold Property Visa | Free Zones | Fujairah Free Zone | General Trading | Gratuity | Housemaid Affidavit | Husband's Residence Visa | Immigration Clearance | Immigration Establishment Card | Immigration Card Renew | Immigration Card Amendment | Immigration Card Lost | Immigration Office | Immigration Services | Important Telephone Numbers | Import Code | Indian Maid- Change Visa inside UAE | India Tourist Visa | Industrial Projects | Inheritance | International Driving Permit | Investor Visa | Investor Visa Stamping | Investor Visa Renew | Investor/Partner Visa Cancellation | IVS Global | Jebel Ali Free Zone | Labour Card Renewal l Labour Contract | Labour Contract FAQs | Labour Contract-New (after entry) | Labour Dispute | Labour Establishment Card | Labour Establishment Card Amendment | Labour Law | Labour Services | Legalization at UAE Embassy | License Cancellation | License Modification at DM | License Renewal - Contracting | Limited Contract | LLC formation | Local Service Agent | Location Change (license) | Loss of Passport | Lost Labour Card | Lost Reporting | Maid from Nepal | Maid from Sri Lanka | Maid Visa-New | Maid Visa Stamping | Maid Visa Renewal | Map of Consulates | Maternity Leave | Marriage Solemnization at Consulate | Media License Medical Facility Licensing | Medical Treatment Visa | Medical Test | Mission Visa | Modify Contractor Regn.-Foreign Co.| MoH & DoH Exams | Multiple Entry Visa | Municipality Activities | Municipality Exam | Municipality Services | Newborn Baby's Passport | Newborn Baby's Visa | New Contracting Lic | NOC for issuance of Passport for Child | Notarization | Notice Period | NRI Certificate | Nursery | Occupational Disease | Occupational Health Card | OK to Board | Online Service | Out Pass | Overtime | Parents Visa-New | Parents Visa Stamping-After Entry | Parents Visa Renew Partnership Agreements | Partner Visa | Part-time Job | Passport in Maiden Name | Passport in Married Name | Passport Lost | Passport Renewal-Ind | Passport Additional Booklet | Passport Validity Extension | PCC Attestation-UAE Embassy Delhi | PCC Dubai | PCC-India | PCC Out of Country | Pharmacist Exam | Pharmacy License | Photo Change | Police Clearance Certificate-UAE | Police Related Services | Power of Attorney | Probation Period | PRO Card-DED | PRO Card -Immig | PRO Card-Labor | Profession Change | Professional Firm | Professional License | Professions | Real Estate License | Registration of Engineer-DM | Re-entry | Removing Partner & Adding Partner in LLC Lic | Residence Visa | Resignation | RTA Related Business Activities | RTA Related Services | Salary Certificate Attestation | Salary Increment | Saudi Visa | Servant Visa | Severance Pay | Sharjah Visa rules | Sole Establishment | Sponsorship Declaration | Spouse Name Endorsement | Status Change | Student Visa | Surrender of Indian Passport | Tas'heel Centers-MOL | Tas'heel Business Center-for DED Services | Tatkaal Passport | Tawasul Card new | Tawasul Card Renew | TC Attestation-Consulate | Teenager Visa | Termination of Contract | Thailand Visa | Theft Car | Tourist Visa | Trademark Registration | Transfer Visa from old Passport to new | Transit Visa | Trade License | Trade License Renewal | Translation | UAE Embassies World-wide | UAE Legal System | UK VisaCentre-Dubai | Umrah Visa | Undertaking for Studies | Unpaid Salary | Validation letter-Driving LicenseVisa Cancellation-Employment |  Visa Cancellation-Investor/Partner | Visa Change-Hatta | Visa for Step-child | Visa on Arrival-Dubai | Visa on Arrival-India | Visa on Arrival-Qatar | Visa Position Amendment | Visas of two countries | Visa Renew-son above 18 years old | Visa Transfer | Visa Transfer-Child | Visa Transfer-wife | Visit Affidavit for Family Member | Visit Visa | Will Attestation | Work in UAE | Work Permit | Work Permit for relative sponsored | more


First Gate Business Service, 5 BF, 5th Floor, Gate 4, Hamarain Centre, Muraqabat, Deira, Dubai, United Arab Emirates
Tel: +971-4-239 7363, Email: firstgateme@gmail.com