New Dubai e-service takes hassle out of marriage planning
Posted on: Mon 12-Mar-2012
Dubai: Residents can now start their marriage procedures while relaxing at home or office — thanks to Basher (Start), a new electronic service that Dubai Courts Department (DCD) launched on Monday.

The information and procedures needed for marriage have become easily available for couples planning to tie the knot, and they could start the process from their homes or offices, said Mohammad Abdul Rahman, director of the personal status section at DCD.

‘More precise'
"Residents do not have to visit the counters anymore to learn about marriage procedures and the required documents. The newly launched e-service, Basher, provides couples with all the details and steps required tie the knot online," he said.

"The process of personally visiting the counter, filling in a form manually then handing it to registration desk used to take 12 minutes; that's if we considered that the process went smoothly without any unexpected errors or forgotten documents. As of March 12, and thanks to Basher, the process has become easier, quicker, more precise and errorless. All it takes now is around maximum four minutes," Abdul Rahman told Gulf News on Monday.

Basher provides online 74 new e-services such as marriage applications, monthly payments, query requests, expenditure requests and others and do not require clients to come personally to DCD, according to a media statement issued on Monday.

Abdul Rahman told Gulf News they launched Basher in an attempt to encourage clients to learn more about the destined application or services and save time and effort ahead of going to the courts and facing any unexpected impediment.

He said there have been incidents when engaged couples were embarrassed when they showed up at the counter and were told that their applications were incomplete or they lacked certain documents.

‘Required steps'
"While sitting at home or office with a machine on your lap, Basher has made it possible and available to know all the required details without the hassle of going to courts. All you need to do is click on and fill in the intended application or services after acknowledging yourself with the required steps and documents. We have also provided our clients with an e-fax [043366157] service to send in any documents that requires their signature," he said.

"Basher was on a trial period since December 2011 before it became official yesterday. We receive an average of 70-80 applications daily," he said.

Using the service
Basher offers 74 electronic services including applications to query requests about properties, bank accounts and deposits, requests for rescheduling cases, certificates to whom it may concern about hearing dates, thee transfer of monthly alimony payment to the claimant's account, transferring any amounts allocated to juveniles, requesting to summon a witness, expenditure requests and requests to speed up court procedures.

For an online application visit and follow the instructions provided.

Mohammad Abdul Rahman, director of personal status section at DCD, said clients can create their own accounts (username and password) on DCD's portal,, and follow up on their applications. In case there is any delay or if there are further queries couples have the option to drop in their remarks or suggestions via email at



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