Click here for Mobile View
You can apply for DEWA supply disconnection and deposit refund through
DEWA App and website
www.dewa.gov.ae
You can create account using UAE Pass/Dubai ID.
Request for Refund Steps:
Online Procedure
Step 1: Log in with User Id and password.
Step 2: Select the contract account.
Step 3: Select refund option
Step 4: Enter required information
Step 5: Submit request
You will receive an SMS & Email with notification number.
Customer Happiness Counter Procedures
Step 1: Notify DEWA:
Notify through email/fax or personal visit at Customer Happiness
Centre following details i.e.
Customer Account Number.
UAE Mobile Number.
Emirates ID.
In case of Companies: Authorization Letter from company duly stamped
and signed.
Step 2 : You will receive SMS/ Email with notification number.
Step 3: Refund will be processed via Cheque (cheque will be delivered
by courier company).
Fees:
Refund through Western Union = AED 18.37 or 1 % of total refund amount
( whichever is higher)
Refund through IBAN = No fee
Refund through cheques = AED 20
VAT will be charged as applicable
Login / Registration: Required for online requests.
Not required for requests made through Customer Happiness Centers.
In case of an Electricity / Water Technical incident, please use Smart
Response or call on 991 round the clock.
DEWA Whatsapp Support: +971-4-601-9999
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To prepare your Dubai visa applications, call:
Qusais (Al Nahda-2) Near Zulekha Hospital: 04-239 1302, 055 273 2295,
055-345 7829
Qusais (Al Nahda-2) Behind NMC Hospital: 056 8614786
Bur Dubai: 04-252 22 22, 055-9105757
Hor Al Anz: (Deira): 04-265 8373, 050-715 0562
Qusais (Damascus St): 04-258 6727, 054-300 5931
For Collection & Delivery Service; call 04-239 1302, 055 273 2295,
055-345 7829
For Family visa service of all other emirates, call: 04-252 22 22,
055-9105757
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Are you planning to Set-up your business in
Dubai? Call us for New business, LLC Formation, Amendment
in existing license, Investor visa, Employment Visa, Translation and
PRO Service. +971 55-273 2295, 055-345 7829, 04-239 1302 or
mail your queries to visaprocess.ae@gmail.com
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Ladies
Call us for Saudi Visit Visa, Saudi Family Visa, Saudi Embassy
service, Certificate attestation and Family visa service of all
emirates
055-9105757, 04-252 22 22
or mail your queries to
visaprocess.ae@gmail.com
|
UAE Employment Visa related service at
Thiruvananthapuram. Our package includes: pick from your arrival point
(Railway/Bus Stand), Accommodation, Medical (if required), Medical
Certificate Attestation using our Credit Card without you standing in
the queue, necessary guidance and drop at your travel point.
Explore International, Call +91-95 390 51 386 |