The Roads and Transport Authority's (RTA) Smart Rental Services enable customers,
especially public transport users, to rent cars for short periods.
Below is one of the client's experience:
We made a prior booking via the smart app and a car was waiting for us
at the metro station. It was brand new and quite spacious for the
three of us, including our equipment.
We took the car, drove to our destination and only Dh7.50 was deducted
from our credit card (cheaper than taking a taxi, which would normally
cost us around Dh12) because we used it for only 15 minutes, including
the time we spent looking for an available parking space.
And we did not pay for parking, it was inclusive of the rent. We made
it just in time for the event.
Based on our experience, booking a car was easy. Here's the
step-by-step process how we've done it:
1) First, we downloaded the app on our smartphone (you can also
register through their website -
www.udrive.ae and
www.ekar.ae)
2) We submitted details of our Emirates ID and driving license (for
tourists, a copy of passport with visa and entry stamp is required).
We also submitted a selfie holding a copy of our Emirates ID (or
driving license)
3) We received an activation mail with our username and password. We
gave our bank details and we were charged 1Dh as registration fee. The
approval process was less than a couple of hours, after verifying that
our details were up to date.
4) We used the app to locate the nearest car, it was a Peugeot 208
(other cars available are 2017 Nissan Tiida, Sentra and Toyota Yaris).
The app also mentioned that the car was 68 per cent on fuel level.
5) After ticking off a short checklist (if the car has any prior
damage, cleanliness of the car, etc.) we reserved it. (Note: Sean
Fuller, general manager of ekar, said: "Make sure the car is in good
condition and report any damages. For issues, call 800myekar or email
help@ekar.ae")
6) We unlocked the car through the app by entering the PIN (personal
identification number) sent to us. There's also a membership card
available for purchase to open the car by swiping it on the
windshield.
7) After opening the car, a voice prompt instructed us to get the car
key from the glove box. We entered the PIN to release the key from the
smart key holder and started driving the car.
In its initial stage, the smart car rental operates only within the
boundaries of Dubai. Two hundred cars were deployed on Monday by the
two private companies - U Drive and ekar - contracted by the RTA.
These were distributed in over 45 locations across the city, including
some metro stations and the five main hubs for the car-sharing
service: Rashidiya, Burjuman, Ibn Battuta, Union, and Business Bay
metro stations.
Pros
Pay as you drive, price inclusive of parking fees, insurance and fuel
cost
24/7 access to brand new fleet of smart cars.
Stationed at convenient locations across Dubai, visible on the App or
online map
Cons
Dh20 monthly registration fee (U Drive is offering no membership fee
for one month and one hour free at first registration while ekar is
waiving the monthly fee for the first two months.)
Car rental is for maximum six hours per day
Not available outside Dubai
Charges
Two variables:
a) return the car within range where you picked it up
b) return and park it at any RTA parking slot.
U Drive charges by the minute - 40 fils for variable A and 50 fils for
variable B. ekar Dh24 per hour for A and Dh30/hr for B
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Related Pages
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Additional booklet
Address Change-Indian Passport
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